Payment Services for
Healthcare Professionals


What Are Online Payments?  How Online Payments Work  Frequently Asked Questions  Online Payments Pricing

THE QUESTIONS


1. I thought that only large companies could afford to take payments on the Internet.

2. I don't have a web site. How can I take payments on the Web?

3. How will my patients know to pay online?

4. If I already have a web site, can I accept payments through it?

5. How will my office know a patient has paid and receive payment?

6. What payment types are allowed?

7. When will the practice receive the money that was paid online?



THE ANSWERS

1. I thought that only large companies could afford to take Web check payments.
That used to be the case. But with DOCPAY Online, even a small medical or dental practice can easily afford this convenience. The cost is low. There is a web payment gateway fee of only $10 per month. The only other cost is a small 'per transaction' fee (less than the cost of a credit card transaction).

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2. I don't have a web site. How can I take payments on the Web?"
We provide a personalized web-based payment site for you. You don't have to be technical or know anything about putting things on the web to participate. If you already have a web site, we can give you simple instructions for having your web programmer add a "Pay My Bill Online" link to your existing web page.

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3. How will my patients know to pay online?
Either place a line on your monthly statement that says, "Save a stamp - pay your bill online at www.docpay.com/___YOUR PRACTICE NAME___.html" or stuff an insert in your statement that tells them about the new payment option.

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4. If I already have a web site, can I accept payments through it?
Sure! If you already have a web site, we can provide you with the instructions on how to add a "Pay my bill online" button to your existing site. The patient clicks on the button, which takes him to our payment site. Once the payment is complete, the patient is sent back to the home page on your own web site.

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5. How will my office know a patient has paid and receive payment?
DOCPAY will email you a notice each time a payment is received so you can post it against a patient's account. DOCPAY will electronically credit your account as soon as it clears the bank. (The patient is also emailed a payment receipt as soon as the payment is entered.) A list of payments made online is also available on the secure DOCPAY web site.

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6. What payment types are allowed?
Either electronic checks (ACH) or card payments are accepted. Card payments can be made using MasterCard, VISA, Discover and American Express credit or debit cards.

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7. When will the practice receive the money that was paid online?
Payments are credited to your account one week after the payment date (in order to allow time for the funds to clear).

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ENROLL